[Update: The ColdFusion 10 update 3 will be pulled back shortly because of a few issues in the update. We are working on the fixing these issues. A new update will be released as soon as it is ready. Thank you for your patience and we apologize for the inconvenience caused]

We have released the ColdFusion 10 update 3 today. It fixes quite a number of important/critical issues, mostly related to connectors, in ColdFusion 10. This update can be downloaded and installed using the update installer mechanism in the administrator that we introduced in ColdFusion 10. Please make sure that you have applied the ColdFusion 10 mandatory update before applying this update. Also note that, you MUST re-configure your connectors after you have applied the update and restarted ColdFusion server.

Some of the important bugs fixed in this update are

  • ColdFusion server is non-responsive when receiving a POST request with an XML body for a Web Service.
  • Web sites fail with 'Service Not Available' error intermittently.
  • Pages with multiple frames load the incorrect pages when updating frames, intermittently.
  • Application pool on IIS 7.5 crashes due to certain Web Service requests.
  • DateConvert("local2UTC", date) breaks other DateTime functions.

For more details on this release, please refer to this technote.


139 Comments to “ColdFusion 10 update 3 released”

  1. Subodh
    Hi ,

    I have updated the coldfusion server update 3
    and after that i am trying to reconfigure the connectors using wsconfig tool on my developer machine which is [Window 7 professional edition].But wsconfig UI is not coming .
    I have to run it as administrator also but problem exists UI is not coming.
    Should i have to re-start the system?

  2. Bob Albright
    After applying ColdFusion 10 update 3 to my developer instance (Windows 7 64bit) I am no longer able to run ColdFusion.

    Error loading: C:/Program Files/Java/jdk1.6.0_31\jre\bin\server\jvm.dll

    I have verified that my java path location is correct and that the jvm.config file is identical to the backup version.

    Any thoughts on what might have gone wrong with my install? I have already run uninstaller.jar once (that brought me back to a working state). After I applied ColdFusion 10 update 3 again I continued to get error loading jvm.dll.


  3. PG
    I have exactly your same problem.

    I have not found any solution yet.


  4. Rupesh
    My guess would be that it has something to do with the Java version (32-bit/64-bit) that you are using. i.e ColdFusion installed is 64-bit and the java version that you are trying to use is 32-bit.

    Could you please chage the jvm.config to point to the JRE being shipped with ColdFusion and see if you still see the same issue? If that fixes it, it would mean that the java version you have is not correct and you would need to correct it.
  5. Bob Albright

    Unfortunately I'm having the same problem with the CF JRE as well.

    My JRE versions are as follows:
    c:\CF10\dev10\bin>..\..\jre\bin\java -version
    java version "1.6.0_29"
    Java(TM) SE Runtime Environment (build 1.6.0_29-b11)
    Java HotSpot(TM) 64-Bit Server VM (build 20.4-b02, mixed mode)

    c:\CF10\dev10\bin>"c:\Program Files\Java\jdk1.6.0_31\jre\bin\java.exe" -version
    java version "1.6.0_31"
    Java(TM) SE Runtime Environment (build 1.6.0_31-b05)
    Java HotSpot(TM) 64-Bit Server VM (build 20.6-b01, mixed mode)
  6. Aaron Neff
    After installing Update 3 on 64-bit Windows 7, coldfusion.exe crashed twice. Both times, my antivirus/firewall were asking permission for coldfusion.exe. After granting permission the second time, and manually starting CF, CF runs fine now. I've had to grant coldfusion.exe permission in the past, but never has CF crashed like that before.

    Faulting application name: coldfusion.exe, version:, time stamp: 0x5052ed25
    Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
    Exception code: 0xc0000374
    Fault offset: 0x00000000000c40f2
    Faulting process id: 0x21a8
    Faulting application start time: 0x01cdac1eaf2deb0b
    Faulting application path: C:\ColdFusion10\cfusion\bin\coldfusion.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: f221b3a4-1811-11e2-ac98-0015f2d75c8f

    Just mentioning FWIW. Again, CF10 Update 3 is running fine for me now.

  7. Krishna Reddy
    Are you installing from command prompt or from administrator?
    What is the command that you used to install if you are installing from command prompt?

    If you don't give full path of java.exe while installing from command prompt, your machine's default system path jre will be used to install.
    In your system path 32-bit jre could be there but if your CF is 64-bit installation you have to use 64-bit jre explicitly to install the Hofix.

    If you are applying from CF Administrator this happens automatically.

    So, you if you invoke the Hotfix from command prompt with same jre as that CF is using as follows everything should be fine.
    "c:\Program Files\Java\jdk1.6.0_31\jre\bin\java.exe" -jar hotfix_003.jar

    ColdFusion Team
  8. Krishna Reddy
    Are you installing from command prompt or from administrator?
    What is the command that you used to install if you are installing from command prompt?

    If you don't give full path of java.exe while installing from command prompt, your machine's default system path jre will be used to install.
    In your system path 32-bit jre could be there but if your CF is 64-bit installation you have to use 64-bit jre explicitly to install the Hofix.

    If you are applying from CF Administrator this happens automatically.

    So, you if you invoke the Hotfix from command prompt with same jre as that CF is using as follows everything should be fine.
    "c:\Program Files\Java\jdk1.6.0_31\jre\bin\java.exe" -jar hotfix_003.jar

    ColdFusion Team
  9. Aaron Neff
    Hi Krishna,

    I applied Update 3 via CF Administrator. I have more info now. The error I reported can be reproduced w/ these steps:

    1) Stop CF via Windows Services applet
    2) Start CF via Windows Services applet

    Repeat steps 1 & 2 until Windows Services applet throws crash report saying coldfusion.exe crashed. Sometimes CF starts without error. Other times coldfusion.exe crashes during start attempt. It is random.

    Thus, not installer-related. It is stop/start related.

  10. Sean S
    Win 2008 R2 64-bit .. +1 CF would not start after the update via the administrator. I ran the update again at command prompt and that fixed it.

    The error log for the update via administrators shows (errors only):

    Installation: Unsuccessful.

    109 Successes
    0 Warnings
    1 NonFatalErrors
    1 FatalErrors

    Action Notes:

    Failed to copy hotfix files:C:\Users\xxx\480999.tmp\dist\cfusion: Failed to copy the hotfix files to the target location. Retry installation after ensuring that the server is not running or files are not locked by the server.

    Install Log Detail:

    Modify Text File - Single File: New File C:\Program Files\cfhotfix.txt
    Status: ERROR
    Additional Notes: ERROR - java.io.FileNotFoundException: C:\Program Files\cfhotfix.txt (Access is denied)

    Failed to copy hotfix files:C:\Users\xxx\480999.tmp\dist\cfusion
    Status: FATAL ERROR
    Additional Notes: FATAL ERROR - Failed to copy the hotfix files to the target location:C:\ColdFusion10\cfusion
    FATAL ERROR - C:\ColdFusion10\cfusion\bin\coldfusionsvc.exe (The process cannot access the file because it is being used by another process)
  11. Aaron Neff
    Hi Sean, If you stop/start CF a few (say 4-5) times via Administrative Tools > Services, does CF always start? For me it fails to start ~50% of the time.

  12. Aaron Neff
    Btw, my Adobe_ColdFusion_10_Update_3_Install_10_17_2012_00_19_55.log reads:

    Installed Feature(s) Standard, J2EE of Adobe ColdFusion 10 Update 3

    Installation: Successful.

    112 Successes
    0 Warnings
    0 NonFatalErrors
    0 FatalErrors

  13. Sean S
    Aaron - that's not something I would usually do ;), but yes when restarting CF multiple times it does fail to start about 50% of the time. But I suspect that if I spaced the restarts out a bit, that would not be the case - you know it's probably still initializing or woteva.
  14. Aaron Neff
    OK, I just did the following:

    1) Stopped all CF10 services via the Windows Services applet: ColdFusion 10 .NET Service, ColdFusion 10 Application Server, ColdFusion 10 Jetty Service, ColdFusion 10 ODBC Agent, and ColdFusion 10 ODBC Server
    2) Once all the above services were stopped, then I launched Command Prompt as an Administrator and ran the following: C:\ColdFusion10\cfusion\bin\cfstart.bat


    # A fatal error has been detected by the Java Runtime Environment:
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000076dd0895, pid=4816, t
    # JRE version: 6.0_29-b11
    # Java VM: Java HotSpot(TM) 64-Bit Server VM (20.4-b02 mixed mode windows-amd64
    compressed oops)
    # Problematic frame:
    # C [ntdll.dll+0x50895]
    # An error report file with more information is saved as:
    # C:\ColdFusion10\cfusion\bin\hs_err_pid4816.log

    That error log is too verbose to paste into a blog comment.

    I'm trying to create repro cases for some REST bugs I recently found, and this start/stop issue is now making that process take longer :)

  15. Aaron Neff
    Hi Sean, Good point :) I'm just running into the start/stop issue b/c I'm trying to create repro cases for 3 CF10 REST bugs. One issue is that restInitApplication("/somemapping", "servicename") will cause CF Admin to throw an exception after CF restart (can't load CF Admin's login page _at all_). And there are two other REST bugs that are just as nasty. Fun stuff. -Aaron
  16. Aaron Neff
    Just noting that I also just finished trying the following:
    1) Stopped CF via Windows Services applet
    2) Waited a full 15 minutes
    3) Attempted to start CF via Windows Services applet and got the same coldfusion.exe crash report

  17. Subodh
    After update there is no assigned scheduler in scheduler list.

    I have to create it manually once again .

    This is really frustrating .....
  18. Aaron Neff
    After installing Update 3, the following exception is written to exception.log twice upon each successful CF start.

    Some issues:
    1) The error says the page is named "Scheduler Tasks". Wrong - it's named "Scheduled Tasks".
    2) The error says the Scheduled Tasks page is located under "Debugging & Logging". Wrong - it's been moved under "Server Settings" as of CF10.
    3) I have ZERO scheduled tasks defined :) So what's this new error noise about?

    "Error","pool-2-thread-1","10/17/12","03:46:09",,"Enable Cluster setup (ColdFusion administrator > Debugging & Logging > Scheduler Tasks). "
    coldfusion.scheduling.CronServiceImpl$ClusterNotEnabledException: Enable Cluster setup (ColdFusion administrator > Debugging & Logging > Scheduler Tasks).
       at coldfusion.scheduling.CronServiceImpl.getSchedulerInstance(CronServiceImpl.java:2210)
       at coldfusion.scheduling.CronServiceImpl.pauseScheduler(CronServiceImpl.java:2277)
       at coldfusion.scheduling.CronServiceImpl.updateTasks(CronServiceImpl.java:277)
       at coldfusion.scheduling.CronServiceImpl.load(CronServiceImpl.java:238)
       at coldfusion.server.ServiceBase.start(ServiceBase.java:59)
       at coldfusion.server.CFService.setupCron(CFService.java:311)
       at coldfusion.server.CFService.start(CFService.java:566)
       at coldfusion.server.j2ee.CFStartUpServlet.startCFService(CFStartUpServlet.java:110)
       at coldfusion.server.j2ee.CFStartUpServlet.init(CFStartUpServlet.java:86)
       at javax.servlet.GenericServlet.init(GenericServlet.java:160)
       at coldfusion.bootstrap.ClassloaderHelper.initServletClass(ClassloaderHelper.java:121)
       at coldfusion.bootstrap.BootstrapServlet.init(BootstrapServlet.java:59)
       at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
       at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
       at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
       at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5001)
       at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5278)
       at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
       at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1525)
       at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1515)
       at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
       at java.util.concurrent.FutureTask.run(FutureTask.java:138)
       at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
       at java.lang.Thread.run(Thread.java:662)
  19. Aaron Neff
    Hi Sean, WOAH!!!! You're right. I was pretty sure I used to have some scheduled tasks defined in this CF install. Looks like there's another issue here. Guessing by the fact that the error message (in my last post) repeats twice, I must've had 2 scheduled tasks defined. I'll deploy the most recent .car file and see. I can't even install any Updates in production b/c I'm waiting on a fix for an issue that Update 1 created. Yeah, I agree that is frustrating. WOW. -Aaron
  20. Aaron Neff
    Sry, meant Subodh in my last msg. =P

    Starting to lose track in this convo.
  21. Sean S
    Another thing you may want to confirm with every CF update is whether the "Web Server Config Tool" is correctly updating your isapi filter and /jakarta mappings. I've just found that ours hasn't been updating (running win 2008 r2), so we're still sitting on C:\ColdFusion10\config\wsconfig\1\. I've had to manually edit the applicationHost.config file and replace all references to point to the newer filter. :| and down the rabbit hole we go.
  22. Craig Plummer
    We had about 25 scheduled tasks setup before we did the update, which have now all gone. This is on CentOS Linux.
  23. Aaron Neff
    Logged as #3348026: "Update 3 deletes *ALL* tasks on *every* CF start"

    Tomorrow I can log the Update 3 breaks cfstart.bat 100% and prevents Windows Services applet from starting CF ~50% of the time. I'll prob do that when filing a few REST bugs.

    We should probably test CF Updates more before releasing into the wild. Gotta go for now!

  24. Aaron Neff
    Adobe, pls have Updaters do an auto-creation of a .car file so that people can restore back their settings.

  25. Chris H
    Update installed fine and no problems, but our Scheduled Tasks have also been deleted. Good thing there were only 2, but still...
  26. Evelin Varghese
    It would be helpful if have a connect session to resolve the issue that you are facing.I have send a mail regarding same.

    -Evelin Varghese
  27. Jason L
    Did the update, ColdFusion of course did not start up automatically, had to do it manually through windows services, after 4 attempts it finally worked. But, the problem is I keep getting missing templates errors. The interesting part is that the templates have nothing to do with the website being looked at and just doing a refresh will usually display the page correct.

    For example:

    We are accessing a page in:


    And it says it can't find template from


    Now why is it even looking at website23 when we are on website1 URL?
  28. Jeremy Prevost
    Another Update 3 issue (Win 2003 64 bit) that is logged every time CF tries to start (worked fine on my dev machine which is Mac OS 10.7).

    Now to try to roll back the update... it seems Adobe might want to pull this update before more people are screwed.

    Thankfully we're still CF8 in production:

    Event Type:   Information
    Event Source:   Application Popup
    Event Category:   None
    Event ID:   26
    Date:      10/17/2012
    Time:      9:21:11 AM
    User:      N/A
    Computer:   xxx-xxxx
    Application popup: Microsoft Visual C++ Debug Library : Debug Assertion Failed!

    Program: C:\ColdFusion10\cfusion\bin\coldfusion.exe
    File: f:\dd\vctools\crt_bld\self_64_amd64\crt\src\dbgheap.c
    Line: 1317

    Expression: _CrtIsValidHeapPointer(pUserData)

    For information on how your program can cause an assertion
    failure, see the Visual C++ documentation on asserts.

    (Press Retry to debug the application)

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
  29. Jeremy Prevost
    Some possibly useful mod_jk.log entries:

    [Wed Oct 17 09:25:25 2012] [1656:2324] [info] jk_open_socket::jk_connect.c (626): connect to failed (errno=61)
    [Wed Oct 17 09:25:25 2012] [1656:2324] [info] ajp_connect_to_endpoint::jk_ajp_common.c (1027): Failed opening socket to ( (errno=61)
    [Wed Oct 17 09:25:25 2012] [1656:2324] [error] ajp_send_request::jk_ajp_common.c (1649): (cfusion) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=61)
    [Wed Oct 17 09:25:25 2012] [1656:2324] [info] ajp_service::jk_ajp_common.c (2629): (cfusion) sending request to tomcat failed (recoverable), because of error during request sending (attempt=1)
    [Wed Oct 17 09:25:26 2012] [1656:2324] [info] jk_open_socket::jk_connect.c (626): connect to failed (errno=61)
    [Wed Oct 17 09:25:26 2012] [1656:2324] [info] ajp_connect_to_endpoint::jk_ajp_common.c (1027): Failed opening socket to ( (errno=61)
    [Wed Oct 17 09:25:26 2012] [1656:2324] [error] ajp_send_request::jk_ajp_common.c (1649): (cfusion) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=61)
    [Wed Oct 17 09:25:26 2012] [1656:2324] [info] ajp_service::jk_ajp_common.c (2629): (cfusion) sending request to tomcat failed (recoverable), because of error during request sending (attempt=2)
    [Wed Oct 17 09:25:26 2012] [1656:2324] [error] ajp_service::jk_ajp_common.c (2648): (cfusion) connecting to tomcat failed.
    [Wed Oct 17 09:25:26 2012] [1656:2324] [info] jk_handler::mod_jk.c (2725): Service error=-3 for worker=cfusion
    [Wed Oct 17 09:25:32 2012] [1656:2324] [info] jk_open_socket::jk_connect.c (626): connect to failed (errno=61)
    [Wed Oct 17 09:25:32 2012] [1656:2324] [info] ajp_connect_to_endpoint::jk_ajp_common.c (1027): Failed opening socket to ( (errno=61)
    [Wed Oct 17 09:25:32 2012] [1656:2324] [error] ajp_send_request::jk_ajp_common.c (1649): (cfusion) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=61)
    [Wed Oct 17 09:25:32 2012] [1656:2324] [info] ajp_service::jk_ajp_common.c (2629): (cfusion) sending request to tomcat failed (recoverable), because of error during request sending (attempt=1)
    [Wed Oct 17 09:25:33 2012] [1656:2324] [info] jk_open_socket::jk_connect.c (626): connect to failed (errno=61)
    [Wed Oct 17 09:25:33 2012] [1656:2324] [info] ajp_connect_to_endpoint::jk_ajp_common.c (1027): Failed opening socket to ( (errno=61)
    [Wed Oct 17 09:25:33 2012] [1656:2324] [error] ajp_send_request::jk_ajp_common.c (1649): (cfusion) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=61)
    [Wed Oct 17 09:25:33 2012] [1656:2324] [info] ajp_service::jk_ajp_common.c (2629): (cfusion) sending request to tomcat failed (recoverable), because of error during request sending (attempt=2)
    [Wed Oct 17 09:25:33 2012] [1656:2324] [error] ajp_service::jk_ajp_common.c (2648): (cfusion) connecting to tomcat failed.
    [Wed Oct 17 09:25:33 2012] [1656:2324] [info] jk_handler::mod_jk.c (2725): Service error=-3 for worker=cfusion
  30. Matt G
    Installed this morning and brought down my coldfusion site. I tried to uninstall and now i cannot even get to the cfadmin site. Hoping a complete server restore from last night backup with fix this and then I will wait for this update to be fixed. Not happy with CF10 thus far!!!!!!!!!!!!
  31. Jeff
    You really should just remove this update all together until it is fixed - there's a serious flaw with it deleting schedule tasks
  32. Jeremy Prevost
    Heck, I would have been almost happy with just scheduled tasks being deleted (joking).

    Running the uninstaller did... absolutely nothing.

    Manually uninstalling as per the directions (sort of... like all the old ColdFusion updates pre-CF10 you have to do what it means and not what it says... i.e. don't overwrite folders... copy the contents of the folders into the other folders) actually worked and I'm back to Update 2 and a functioning site.
  33. Joerg Zimmer
    Just installed Update 3 to CF10 Std. 64 bit on Ubuntu 12.04 64bit.
    Updated the connector and now got segmentation fault (11) in the apache error.log.
    Replaced wsconfig.jar with the one from the hf3-backup-dir and reinstalled connector - everything working again...

    Seems like somethings wrong here...
  34. charlie arehart
    FWIW, while I have not had any seeming problems with CF starting or stopping (or failing to do so if I force it several times as Aaron proposes), I will note that I see something new in the coldfusion-out.log that was NOT there before the fix, and it relates to something Aaron said.

    Oct 16, 2012 22:02:05 PM Information [pool-2-thread-1] - C:\ColdFusion10\cfusion\logs\scheduler.log initialized
    Oct 16, 2012 22:02:05 PM Error [pool-2-thread-1] - Enable Cluster setup (ColdFusion administrator > Debugging & Logging > Scheduler Tasks).
    Oct 16, 2012 22:02:05 PM Error [pool-2-thread-1] - Enable Cluster setup (ColdFusion administrator > Debugging & Logging > Scheduler Tasks).

    These appear each time I start CF, so it would seem it is "initializing" the scheduled tasks on each start (not good). Also, I am not using clustering (nor may Aaron be), so the reference to that seems odd.

    But back to some of the earlier comments, I'm not experiencing any of those other problems (the UI starting, CF not starting, nor errors trying to stop and start repetitively). Not denying or deprecating those who are experiencing those problems, just offering at least one voice noting that they're not a universal experience.
  35. Ryan
    We are seeing a ton of random errors from sites showing similar to what Jason L wrote.

    What we can see for sure is that the application name variables are occasionally containing application names from other sites on that server.

    This is Standard version.

    And yes, all scheduled tasks were deleted.

    So far no issues starting CF in general though.

    But random inclusions from other sites is bad enough.
  36. Joshua
    I have the same odd details in my log file as Charlie. I can also confirm that my scheduled tasks are removed upon CF startup. I can add them, they are there. I restart CF and they are gone. No mention of it in the log file that I see.

    I also had a lot of odd collisions as mentioned by tohers above, where my virtual hosts were mixing up during sessions. Someone would visit a site, but it would call cgi.server_name of some other vertual site, or the error debugging would show paths of both the correct site and some other virtual host on the server.

    I removed all connections via wsconfig to IIS, then readded ALL and restarted during the whole process and it now seems OK though I am not confident that the issue is corrected.
  37. Aaron Neff
    @Evelin, Yes, a connect session will be fine. I just replied to your email.

    @Charlie, Thanks for confirming the start-up failure isn't universal. I agree CF should _never_ run tasks upon CF start or .car deploy. I wonder if that is related to this:

    Paused tasks having onmisfire="fire_now" will run on every CF start (#3141655 - marked ToTest/Fixed) and .car deploy (#3178809 - marked Unverified).

    Basically, tasks have always misfired on every CF start and .car deploy. Which means that if they use onmisfire="fire_now", paused tasks will actually run at those times.

    Logged those in March and April.

    Charlie, would you mind also verifying if scheduled tasks are deleted on CF start? Just curious if that is/isn't universal.

  38. Rey
    Well looks like this update is causing more problems than fixes, and CF10 was nowhere close to production ready and is even further from it now.

    I am experiencing CF startup problems, deleted scheduled tasks, all 83 of them, random includes in the wrong site like Jason L reported.

    Without the update CF not stable with constant "Service Not Available" errors. With the update constant startup errors, errors due to templates from wrong site being pulled in and no scheduled tasks. Either way, not usable.
  39. Rupesh Kumar
    We have been able to find the reason for the scheduled task issue and we will release the fix very soon.

    Regarding other issues, we have not been able to reproduce them so far. We are still looking into them and we might get in touch with some of you separately to get more details.

    Meanwhile, could you please confirm if you had RECONFIGURED the connectors after applying the update? Since this update is primarily for connectors, it is absolutely CRITICAL that you reconfigure it. Without that, server would get in an inconsistent state and can result in some unpredictable behavior.
  40. Jeremy Prevost
    The install process from CF Administrator states nothing about needing to reconfigure the server after the update.

    In other words, "No, I personally did not reconfigure the connector as I assumed the installer would leave the server in a functioning state."
  41. Joshua
    Rupesh, can you specify anythign specific when 'reconfiguring' the connector? When I run it I see add, remove and exit. So my path was to remove all, then add one. It says it is restarting the service though I am not sure that is the case.
  42. Rupesh Kumar
    It is the second bullet point under section "Install ColdFusion 10 Update 3" in the technote at http://helpx.adobe.com/coldfusion/kb/coldfusion-10-update-3.html

    @All, Could you please reconfigure the connectors after restarting the server and let us know if you still see the issues?
  43. Rupesh Kumar
    @Joshua, Yes, you would need to remove all and then configure the connector the way you normally do. You can refer to http://help.adobe.com/en_US/ColdFusion/10.0/Installing/WSc3ff6d0ea77859461172e0811cdec18a15-7ffb.html for more details on how to configure a connector.
  44. Subodh
    I have re- configured it on other machine like windows server 2003 and windows server 2008 but on windows 7 i am not able to open the wsconfig [nor as normal way neither as "Run As Administartor" way].Can you please provide some console commands to reconfigure it on windows 7 ..
  45. Aaron Neff

    All issues I reported continue unchanged after unconfigure/reconfigure via wsconfig.exe. I did not notice this reconfigure (2nd bullet on technote) requirement b/c this requirement was not mentioned in CF Admin nor in the Updater UI. Can requirements like this please be mentioned in the CF Admin and on last screen of Updater UI? Basically, I understand it's my fault for not scrolling down on the technote page to see that. However, I feel CF Admin and Updater UI could also help out here.

  46. Aaron Neff

    I've filed ER #3348487 (Updaters should always create a .car file).

    If Updaters always created a .car file, then users of Update 3 would've been more easily able to restore back their scheduled tasks.

    I understand users can create this .car file manually (and via special workaround in Standard Edition) but I feel this should be done automatically.

  47. Aaron Neff

    I've confirmed it is safe to unconfigure/reconfigure via wsconfig.exe in IIS7+ (the applicationHost.config file is identical before/after the unconfigure/reconfigure). It appears the connector changes were made to isapi_redirect.dll and changes its date modified from August 9, 2012 to September 26, 2012.

    Again, just confirming it is safe and doesn't alter site configurations.

  48. Jason L
    I did unconfigure/reconfigure via wsconfig.exe after the install and still had the problems so that is not the issue.
  49. Jeremy Prevost
    My problems are not resolved by unconfiguring and reconfiguring the Apache connector (and I tried that at least a dozen times).

    Installation summary (ColdFusion won't start at all):
    Windows 2003 R2 SP2 64bit (same as before the upgrade)
    ColdFusion 64bit (Enterprise)
    Java 64bit (jdk1.6.0_35: same as before the upgrade)
    Apache 2.2.22 (32bit: same as before the upgrade)
    Everything works fine with update 2. Update 3 makes it completely non-functional.

    Installation summary (ColdFusion works fine):
    Mac OS 10.7
    ColdFusion Developer Edition
    Latest Apple supplied JRE
    Latest Apple supplied JRE
    I did NOT reconfigure the connectors on this Mac and it works fine (or at least it starts. I have not checked for the application errors other have reported).
  50. Aaron Neff
    @Rupesh, Regarding "We have been able to find the reason for the scheduled task issue": Could #3348026 please be marked "Confirmed"?

  51. Jason L
    Aaron, any fix for the issue I posted with the wrong templates from wrong websites being pulled in and causing errors?
  52. Ryan
    So to top off the already mentioned issues we just had the

    Service Temporary Unavailable
    Jakarta/ISAPI/isapi_redirector/1.2.32 ()

    issue pop up again. We need to rollback to cf 9.1, which is still installed on the server in question, just disabled. Are there any directions on performing a graceful rollback?
  53. charlie arehart
    @Jason L, when you say you did reconfigure the web sites by running wsconfig, did you do that from a command prompt that was running as Admin (not just "you are admin", but you opened the command prompt with "run as admin")? I have seen cases where the UI made it seem like it was "doing everything you asked", but unless you were running as admin, the changes didn't take affect.

    And if you did indeed to a "remove" of all and "added them back", then you would not really know from doing that if it "did or did not work", from anything you could easily look at. So please consider doing that and see if it has any impact.

    If it still is happening, here is an "out of the box" suggestion not related to the update: in the CF Admin "Caching" page, do you have "cache web server paths" checked? That's not touched by the update (or certainly shouldn't be), but some of what you describe is what happens when that's checked and you have multiple web sites (which is why it says under that setting those running multiple web sites should not turn it on.)

    I appreciate that neither of these may help you. Just offering them in case they may.
  54. Ryan
    @charlie & @jason,

    We checked, unchecked and then cleared all caches and still have the same issues. But I do agree with you Charlie it's very much like the paths are cached. Do you know if there is an xml setting or some place where that entry would be saved that i could look at it?
  55. charlie arehart
    Sure, @Ryan, like all CF admin settings (except the jvm config) they are stored in the various neo*.xml files. In CF10, they are in [ColdFusion10]\cfusion\lib\ (or if you have multiple instances, swap the instance name for cfusion).

    And for that cache web server paths setting, it's in neo-runtime.xml as <var name='cacheWebServerPath'><boolean value='false'/></var>. (In case this blog does not render html/xml for display, that was the xml element in the file named cacheWebServerPath, which as a boolean true or false value (and should be false, to equate to not checked in the interface.)
  56. Ryan
    @charlie I knew that, I swear.. it is in fact set to false.

    Running uninstaller now for this update.
  57. Bob Albright
    @PG / @Rupesh:

    I managed to install this hotfix correctly today. When I ran the server update from my "CFIDE" instance (the instance that contains the "Enterprise Manager" tab in CFAdmin) the process proceeded correctly. When I ran the auto-update process from my "real" instance (the instance using actual code) the update process failed and I resorted to running the jar manually.

    I have also confirmed that when I ran the update manually yesterday I was using the correct java versions; I'm not really sure what was causing my problems.
  58. charlie arehart
    @Bob, a couple of clarifications (for others too, as much as for you): first, the initial instance is technically the "cfusion" instance, rather than the "CFIDE" instance.

    Second, the fact that the autoinstaller works only from within the Admin of the cfusion instance is discussed in the hotfix technote. It says that you can either run it there and choose the other instances in the checkbox offered (in the update installer) or, as you did, run it manually from the command line. (See the note starting, "The update can only be installed from the Administrator of cfusion instance. To apply the update to individual instances...")

    Hope that's helpful.
  59. Kiran
    Hi All

    For everyone who reported issue on coldfusion.exe / window services, please verify the following steps at your machine

    1. Make sure you have used 64 bit java for installing the hotfix. If you have done that cross check the size of coldfusion.exe should be 533kb and coldfusionsvc.exe should be 132kb.

    2. Use 64 bit dependencywalker (download from http://www.dependencywalker.com/) and drag and drop the coldfusion.exe. Check dependency walker is loading the coldfusion.exe without error. (Ignore the warnings)

    3. Make sure you launch coldfusion.exe as Administrator / in AdminGroup / Run as Administrator. As coldfusion.exe internally needs to communicate to window service manager, it is important you have sufficient permission when your launching the coldfusion.exe

    4. Make sure jvm.config pointing to the 64 bit JVM .

    5. Please restart the machine once which could solve the ntdll.dll issue, which people are facing when running the coldfusion.exe

    Kiran Sakhare
  60. Evelin Varghese
    Please provide details of your configuration
    CF version - 32/64 bit
    IIS /Apache - if Apache 32/64 bit?
    Platrform - Widows/Linux/Mac

  61. Evelin Varghese
    @Jason,We would like to contact you for a connect session and identify the problem.can you put a comment with a proper mail id or raise bug and give a valid mail id so that we can contact you
  62. Sean S
    @Jason - to confirm that you are using the latest connectors, the easiest way I've found is to just open up C:\Windows\System32\inetsrv\config\applicationHost.config and make sure that ALL the wsconfig\ references point to the highest "numbered" folder in C:\ColdFusion10\config\wsconfig\ - which should be greated than 1. I found that the "Web Server Configuration Tool" was NOT updating anything, so I ended up manually changing the references in the applicationHost.config to highest numbered folder.

    Not running on the latest connectors causes all sorts of drama.

    @Adobe On that note, you may want to check the tool. "Remove" and "add" did nothing for me - remove didnt remove and add didnt add. Also, surely it would be better for the "Web Server Configuration Tool" to have an "update" button as apposed to having to "remove" and then re-"add" the connectors. Reason being, there may be a bunch of sites configured in IIS and the only option for adding the connectors, is one-by-one or to all. Possibly one might not want all sites configured for CF and if there are lots of them, configuring one-by-one is not an easy option.
  63. charlie arehart
    @Sean S, thanks for the tip you shared with Jason.

    As for your challenge with the add/remove doing "nothing", this is a common experience for those on Windows 7 or 2008, if you fail to notice that you must run the tool with "run as administrator". It's not enough to "be" an administrator. When you click Start>Programs>Adobe>ColdFusion 10, you then need to right-click on Web Server Configuration Tool and choose "run as administrator".

    Sadly, if you don't, the interface will seem to otherwise "work", but as you've experienced, it won't make the needed changes.

    Besides your helpful suggestion to Adobe about a possible "edit" button, it would also be nice if the tool could check if it is running as Admin. (The Mandatory Hotfix was made to do this, so these Java applets clearly can do such a check.)
  64. Sean S
    @charlie arehart - good to know, and yes we're running 2008 R2. +1 the run as admin option. ;) It would also be nice if the tool could show whether the latest connector is in fact installed in IIS. My only way of know that was to open the applicationHost.config file, and in my case it wasn't.
  65. Aaron Neff
    @Adobe, thanks for looking into the issue where CF sometimes fails to start.

    @Jason L, I haven't yet tried simulating the issue where CF tries to load templates from other sites.
  66. Evelin Varghese
    We have send mail to few of you to identify the problems.
    If you have recieved my mail please reply back.
    We are looking into these issues.
  67. Jason L
    OK so what you are saying is that after running the update, go to ColdFusion10\cfusion\bin\connectors

    and run Remove_ALL_connectors.bat as Administrator
    and then IIS_connector.bat as administrator as well and that should fix all problems?
  68. bobstamp
    After my update, I've had no issues with the connectors, as all sites work as they did prior. Although the schedules did disappear.

    I guess its good to know what broke with the update, but its also good to know what didnt break.

    My server is windows 2003 server with iis 6.
    It is an intranet server with 30+ multi-homed sites.
    All sites work correctly and did nothing more than apply the update thru the CF administrator.

    My exact step were;
    - Apply mandatory update - which failed because of Java version
    - updated Java version to 6.(latest)
    - reapply mandatory update - successful
    - in CF Admin, clicked download and install
    - update completed.
    - rebooted server (just because)
    - test successful installation.
  69. Jeremy Prevost
    @bobstamp: is your 2003 server 32 or 64 bit?
  70. Ryan

    After applying the update, reconfigure the connectors using wsconfig tool. It is in{cf_install_home}/cfusion/runtime/bin.

    NOTE we rolled back the update because of all the issues we had.
  71. Vance
    Can someone link the download for update 3. All I can find is the mandatory update for CF10.
  72. Jeremy Prevost
    Maybe some progress?

    If I start coldfusion from a command line it works fine.

    C:\ColdFusion10\cfusion\bin\coldfusion.exe start

    Starting from the service fails.
  73. Sean S
    @Jeremy - my immediate thought would be permissions issue? Which account are your CF services set to run under, and does that account have permissions to all the relevant directories .. coldfusion10 and various iis folders?
  74. bobstamp
    @Jeremy - Windows 2003 32bit iis6 CF10-standard
    I did not try starting it using command line etc. I know that when I rebooted it, everything functioned correctly.

    @Ryan - I did not reconfigure the connectors and because its functioning as it should, I'm not going to. (if it aint broke, dont fix it)

    @Vance - I believe that all updates are supposed to be initiated thru CF Admin page, left hand side, Server Update, click UPDATEs. Use 'Available Updates' tab - Follow from there.
  75. Ryan

    I don't believe it does anything until you rerun the connector. Look at modification dates in the following location

  76. Aaron Neff
    @All, I've just seen the issue where CF mixes up template paths. WOW!! This is crazy. Here's what I did:

    1) Last night, I loaded 5 different locally-hosted (local CF10 Update 3 dev server) sites in different tabs. (tab1=www2.site1.com, tab2=www2.site2.com, .., tab5=www2.site5.com) (note: www'2' is local dev).

    2) Last night, on tab 1 I navigated about site1 and saw no issues. Then switched to tab 2 and navigated about site2 and saw no problems. Continued same for the remaining 3 tabs and saw no problems.

    3) Left the tabs sit open over night.

    4) Just now I thought I'd try something different: I quickly jumped thru each tab and hit F5 on each (to cause all 5 sites to load at the same time). Guess what happened haha..

    5) Tabs 1-3 loaded with no problems (www2.site1.com, www2.site2.com, and www2.site3.com loaded properly).

    6) Tab 4 loaded www.site3.com (the LIVE version of tab 3's site!) w/ no error. (BAD! b/c it should've reloaded www2.site4.com)

    7) Tab 5 loaded www.site3.com (again, the LIVE version of tab 3's site) w/ CF exception "Could not find the included template foo/bar.cfm." and the exception message also said "Referrer http://www2.site5.com/some/path/here"; (BAD! b/c it should've reloaded www2.site5.com) (and that Referrer really boggles my mind - CF is redirecting the request!?)

    OK, I'm looking thru log files right now. I'll follow-up.

  77. Aaron Neff
    Btw, no options are checked/enabled on the local dev's (www2.) CF Admin > Server Settings > Caching page.

    Just to be clear, no caching enabled. Still looking thru logs.
  78. Jason L
    Aaron I don't have to even wait overnight. Open a few tabs with our different sites, start clicking through the sites, not even a refresh, but just links on the sites and it tries to pull templates from other sites and causes errors.

    CF Admin does not have any caching enabled.

    Install Steps as Follows:

    1. Installed in CF Admin
    2. Run the wsconfig tool as Administrator
    3. Rebooted Server (just in case)
  79. Jason L
    Forgot to add, it is Windows 2008 R2 with IIS 7.5
  80. Paul Karlin
    @Aaron, update 3 actually fixes that problem (once it's installed properly!), based on our experience. See this question on StackOverflow -- http://stackoverflow.com/questions/11959579/coldfusion-10-method-is-not-found-in-component/12941100#12941100
  81. Jeremy Prevost
    @Sean S,

    This isn't a permission problem (good thought though). Confirmed by having the service run as the same user that I can launch coldfusion.exe via the command line. The service still fails to launch when running as that user or local system. It's just plain broke.
  82. charlie arehart
    @Aaron, about your note #76, can you confirm that you are NOT using clustering and/or load balancing, whether in CF (Enterprise Manager) or via something else outside of CF? It's just that there are some things which, if misconfigured, could reasonably cause something like what you see. I realize it may not be this at all and could be something else, perhaps even something related to the updater. Just trying to help think through possible explanations.
  83. Jason L
    @charlie arehart I am not using any load balancing and having the same problem. Even worse since just clicking through a site will cause errors by pulling in templates from other sites.
  84. charlie arehart
    @Jeremy, I know you said earlier that you did run the reconfiguration of the web server connectors, and it still "does not work". I have reviewed each of your comments, and you don't clarify if you were careful to right-click on "run as admin" when doing that. (Again, no, the interface doesn't tell you that this is needed, but it generally seems to be. You will get no error if you don't, but it just sometimes won't do what it's supposed to.)

    And yes, I could see how it might be that that would influence how things would work for you one way when starting from the command prompt and another way from services, even when both as the "same user". Please do just humor us, to know if this is or is not an issue.

    Similarly, @bobstamp, you say that "I did not reconfigure the connectors and because its functioning as it should, I'm not going to. (if it aint broke, dont fix it)" Again, looking over your comments, I'm trying to understand: are you saying (based on your first message) that you have no problems at all after running the updater? I'm just trying to discern if this subsequent conversation is then related to some thinking you did have a problem. :-)

    Finally, @jason, in that you are still having problems, again I would ask: when you re-configured the web connector, did you "run it as admin"? I had asked this back in #53 but I don't see you responding to it, so again just want to make sure.

    I'd like to clarify also, in case anyone may feel like I'm "sounding as a broken record", it's just that when these sort of things blow up, and there's a whole lot of comment from many people, it can be easy for key points to fall through the cracks. Especially when some people have problems that others do not (even if "a few others do also"), it just seems wise to keep pressing to make sure we're all on the same page.

    Doing so not only helps (hopefully) the one being spoken to, and others who may have the same problem, but it may also help Adobe and others who are trying to assist. :-)
  85. charlie arehart
    @bobstamp and @jason l, on rereading my last comment, I see that I may not have made it easy for you each to tell (if you didn't read the whole comment) that I was offering replies to each of you, as well as @jeremy. :-)

    (I was torn about just waiting to see if you did respond, but I didn't want to forget and have you miss them.)

    So just a heads up, if the thoughts may help.
  86. Jason L
    @charlie arehart yes, I right clicked and ran as administrator.
  87. Jeremy Prevost
    @charlie: I can run coldfusion.exe from the command line and everything works fine. How could there still be a connector problem if the connectors work when launched from the command line? I'm also on Win2003 which doesn't have the problem you describe of not running commands as an admin even if you are an admin.
  88. Aaron Neff
    Thank you everyone for the ideas!

    @Paul Karlin, I'm doing this testing on CF10 Update 3
    @Jason L, I'm testing on a similar setup: x64 Windows 7 SP1 with IIS 7.5. Thanks for noting that it happens even w/ navigating about a site.
    @Charlie, I don't have clustering or load balancing anywhere

    Thanks again!
  89. charlie arehart
    @jason l, @jeremy, and @aaron, thanks for your clarifications. I'll leave any further thoughts/resolutions for others to consider. I'm out of ideas for now. :-)
  90. Paul karlin
    @Aaron, thanks for clarifying, that's really discouraging. For what it's worth, we were regularly encountering "method x not found in component y" (where y is the wrong component or even a CFM file) before applying Update 3 to our testing environment -- sometimes multiple times per hour -- and we haven't hit it since applying Update 3 on its first day of availability.

    We eagerly await Update 4.
  91. Peter Tilbrook
    WARNING! Applying this update will delete your Scheduled Tasks every time the CF Server is restarted!
  92. charlie arehart
    Yep, Peter. That's a point that's been made a few times in these comments. :-)

    But with so many (now over 90), it's not a bad idea to offer that simple clarification, so thanks. It seems so far that that's the only one that Adobe has confirmed is happening to "everyone".

    But I see they have now added some "update" text to the opening of the blog entry. The opening sentence now reads, "the ColdFusion 10 update 3 will be pulled back shortly because of a few issues in the update."

    It may be more helpful if they'd specifically mention at least this one known issue, if not a little more on what other "few issues" are, if they are now confirmed or highly suspected by Adobe, as they work on things.

    Until then, let's help at least a cautious reader who sees that updated text might be compelled to read through the comments.

    Along those lines, I do think it may be helpful if Adobe would bold that updated text now at the top. Some people tend to glaze over text and just click any links they see (especially as here where there it the link offered at the end of the entry to the technote for "more details").

    Finally, speaking of that technote, I see that currently there is no mention at all (that I could see) of these "known issues" and that it would be "pulled back".

    It would really seem appropriate that an update to that be made there (and made prominent as well).

    Hope that's helpful.
  93. charlie arehart
    Oops, a couple of typos. In case they're not obvious, I meant:

    "...if not a little more on what *the* other "few issues" are..."


    "Until then, let's *hope* at least a cautious reader who sees that updated text..."

    Also, if Adobe folks may not have read that whole last comment, I offered suggestions about the updated text made on this entry, and the lack of any update on the updater's technote.
  94. Jason L
    Is anyone here actually using CF10 in production? We purchased it the first week it came out and so far have not been able to get it to be anywhere stable enough for production use.
  95. charlie arehart
    @Jason, while you await replies from others, I'll note that while I am not yet running 10 myself in prod (but will be very soon), I do work with a few companies who are running it in production and not having any issues (even under reasonably heavy traffic.)

    FWIW, I work as an independent consultant, helping people with CF server troubleshooting. And the problems that these folks have are not CF10-specific, but are generally just the same sort of things I help folks with every day, on various versions of CF.

    And I'll add, lest anyone take that to quip, "wow, there are people having so many problems with CF that Charlie has customers every day?", the fact is that in many instances, the problems end up NOT being CF at all.

    I help people use available diagnostics, whether logs, tools, or otherwise, to first understand the nature of the problem, then identify the root cause, then apply a solution, and wait to see how that goes.

    I'm just saying that often the problems are not "inherently issues with CF itself". They are often issues due to configuration (whether of CF or other things), or sometimes due to code (but not as often as most might think), or mostly due to unexpected load stressing things and never being noticed (whether spiders, bots, hackers, monitoring tools, pci compliance scanners, and so on.)

    But yes, it may be interesting to know who here is running it in prod. It may not really be representative of all CF10 prod customers (as I can tell you that many people just never bother to do updates, so may be happily running it and not yet tried any of the updates.) But still, an interesting question nonetheless.
  96. Jason L
    @charlie arehart OK, to give your contact info to someone I know running CF 10 and having all kinds of issue (without update 3) that they want to diagnose and solve?
  97. charlie arehart
    Sure, Jason, and thanks. I didn't offer that blatantly (I was a little worried some may regard even what I did share as unseemly, but it seemed to give proper context to my answer, so I hope they'll show me some grace.)

    But yes, since I do fill in that request here in the comments for "website", that makes my name be a link on all my comments. And on that site, www.carehart.org, I do offer contact info. But to save you or anyone the trouble of looking, since you mentioned it (and may have been asking), my address is charlie (at) carehart.org.

    I hope I could help them, and I appreciate the referral. Have them be sure to let me know that you passed them on to me. :-)
  98. bobstamp
    @charlie arehart

    I did verify that the scheduled job are removed upon ColdFusion Application Service restart.

    All my sites on the server are functional. As i said before, I installed as stated in comment 67 above. The pages report 'ColdFusion Server Standard 10,0,3,283145' and all of the sites 'appear' to be functioning correctly.

    The isapi_redirect.properties file contains:
    extension_uri= /jakarta/isapi_redirect.dll
    log_file= C:\ColdFusion10\config\wsconfig\1\isapi_redirect.log
    log_level= info
    worker_file= C:\ColdFusion10\config\wsconfig\1\workers.properties
    worker_mount_file= C:\ColdFusion10\config\wsconfig\1\uriworkermap.properties
    iis_buffer_enable= true

    And the isapi_redirect.log contain: (snippit)
    [Thu Oct 18 23:31:19.026 2012] [4768:4248] [info] init_jk::jk_isapi_plugin.c (2792): Jakarta/ISAPI/isapi_redirector/1.2.32 () initialized

    Now obviously, i dont know whether 1.2.32 is the correct redirector for this update. So if there are issues, i don't want to run the config tool as it may make changes that cause it to fail.

    One note.... when i upgraded from CF9 to cf10, it was a frightful experience. I was on the phone for many hours with support where it would NOT install correctly. Unlike its predicessor cf7 to cf8, cf8 to cf9, all were 'click and done' upgrades. The only way i could get CF10 to work correctly was to uninstall all lingering versions of cf8 and cf9 and do a 'out of the box' clean install. But since i've done that, we haven't experienced many problems.

    I've been doing this for a while as I'm the proud owner of Allaire Version 1.5 on 3 1/2" disks and have installed every version in-between.

    Sent 10/19/2012 00:04 EDT
  99. AP
    All updates have disappeared from the Auto update in CF 10 Administrator. Have you pulled all of them as well as 3?
  100. Rupesh
    @AP, We have only pulled back update 3. You should still see (and we have verified) update 1 and 2 as available updates.
  101. Aaron Neff

    I was able to reproduce the issue where CF mixes up simultaneous requests for identical file paths in different sites. I've logged the repro case as #3349683 and Adobe knows about it and is working on it. This issue only affected Update 3 (Update 2 did not have this issue).

    I was also able to reproduce to Adobe the issue where CF startup sometimes fails. Adobe is working on this as well.

    And, of course, the scheduled tasks issue is also known and a fix has been verified for that.

    Are there any other issues?

    Many thanks to the CF Team for working on these issues! And ColdFusion Rocks!!!!

  102. Joerg Zimmer
    @Aaron: I'm still having issues with the appended ;jsessionid when cookies are disabled.
    That's on Linux64 with apache 2.2.
    Don't know if Update3 should have fixed this, as the connector totally failed.
    I'm back on hf2 now...
  103. Ernesto

    I also had lost my dozen scheduled tasks after installing update 3. I've noticed that lib/neo-cron.xml still had the scheduled task data, but nothing appears in the Administrator. Is there a way to recover the tasks from the xml file? Or is a better option to recreate them all? Thanks,
  104. Phil Cruz
    Having connector problems as well. Subscribing to get updates...
  105. Rupesh
    We have been able to identify and fix these three issues in the update 3.
    - scheduled task not showing up in the admin
    - ColdFusion windows service crashing/ColdFusion not starting up in some cases
    - Mixing up of paths for simultaneous requests for identical paths in multiple sites.

    A big thanks to all of you specially Aaron, Ryan and Sean for helping us investigate the issues.

    There is one more issue regarding Directory index not working on apache which some of you have reported. Unfortunately we are still not able to reproduce it here locally and we would need your help for that. Those who are seeing this issue, can you send your httpd.conf and mod_jk.conf to 'rukumar' <at> adobe before and after applying the update 3?

    Just to make sure, we have covered everything, are there any more issues?
  106. Rupesh
    @Ernesto, We would recommend you to go back to update 2. We are working on all these issues and we will release the next update very soon.
  107. Aaron Neff

    I believe the only other two issues others mentioned were:

    1st issue
    Joerg Zimmer mentioned a urlSessionFormat()/jsessionID issue that was introduced in CF10 Final and there is a forum discussion going here: http://forums.adobe.com/message/4780419

    I'm unfamiliar w/ Apache, so hopefully others are able to help (I see Charlie and Steven have been helping already - very cool). Since that issue was not introduced in Update 3, I'd say proceed w/ Update 4 (since U4 is just a fixed re-post of U3) and perhaps Adobe can offer Joerg some assistance in that thread (it appears to be a backward-compat issue introduced in CF10).

    2nd issue
    I see that some have mentioned having difficulty w/ wsconfig.exe. I haven't noticed any issue. Hopefully others can post further about the details of this.

    Basically, I'm not sure what else to test. And I have a pretty busy weekend (child's b-day :))

    And thanks Rupesh and the rest of the team and everyone here for working together!!

  108. Aaron Neff
    @bobstamp, regarding your earlier note about wsconfig.exe issues in the CF9=>CF10 migration: that was possibly due to a change in how wsconfig.exe will configure IIS7+ going forward. Rather than storing some config in applicationHost.config and some config in web.config files, all settings will now be stored in applicationHost.config.

    Currently there is a Microsoft IIS7+ appcmd.exe limitation which prevents virtual directories from being inherited into newly defined sites, even when choosing "All sites" when running wsconfig.exe. So adding the /CFIDE & /jakarta virtual directories will still need to be done manually (even after having previously chosen "All sites"). All the other settings tho should be inherited.

    If there is any IIS7+ wsconfig.exe issue in migrating from CF9=>CF10, it is likely due to some CF9 settings still existing in the web.config file in the site's root. If that is the case, the CF-related settings can be removed from the web.config file. (Thankfully, CF10 doesn't use web.config anymore) If the web.config file contains only CF-related settings, then it can simply be deleted.

    I used to use my own batch script instead of wsconfig.exe (b/c I wanted to configure IIS7+ for CF9 purely at server-level aka applicationHost.config). Now that CF10 does this I've ditched my batch script and use wsconfig.exe again. Thanks Adobe!!!! :)

  109. AXL
    Also, cfcompile seems to be not functioning after applying the update 3. With "-deploy" option, I got several exception errors.

    I knew it was working fine a couple of weeks ago. So, I uninstalled the update and the problem was gone.

    Hope the CF developing team would not miss to include this in their check list for the upcoming update.
  110. Aaron Neff
    @Rupesh @AXL,

    I've confirmed that Update 3 breaks cfcompile -deploy.

    Worked in Update 2 so should be fixed in Update 4.

  111. Aaron Neff
    Regarding "Update 3 breaks cfcompile -deploy":

    Logged as #3350377 w/ simple repro.


  112. Adam Cameron
    One more thing outstanding with this updater that needs fixing. The need to do this:

    "After applying the update, reconfigure the connectors using wsconfig tool. It is in{cf_install_home}/cfusion/runtime/bin."

    Nuh-uh. Given this is a repetitive taks (ie: ripe for computer automation), why is this a manual human-actioned task? The whole raison d'etre of this automated update system is to remove the need for a human to do this stuff.

    What's the story here?

  113. AXL

    Thanks for the confirmation(testing) and report(bugbase) regarding the cfcompile issue.
  114. Aaron Neff

    You're exactly right, for even more reasons :)

    1) The only wsconfig.exe command that needs ran post-Updater is the "-upgrade" command. However, if human runs the wsconfig.exe tool, the human will be unable to run the -upgrade option b/c..

    2) The wsconfig.exe tool lacks an "Upgrade" button. It has these buttons: [Add...] [Remove] [Exit]. It should have these buttons: [Add...] [Upgrade] [Remove] [Exit]. Additionally, if human does do the Remove/Add method of reconfig, then permanent changes are made to the uriworkermap.properties file (and possibly the web server's config file - which, for IIS7+ is applicationHost.config) b/c..

    3) The wsconfig.exe tool does not create a backup of the {CFInstallRoot}\config\wsconfig and the web server's config file (ex: applicationHost.config for IIS7+). Therefore, user is unable to restore back the applicationHost.config as well as loses any uriworkermap.properties customizations, such as..

    4) Currently CF has case-sensitivity issues. One of these issues is worked-around via customizations to the uriworkermap.properties file (in addition to web.xml). So, human use of wsconfig.exe to add/remove the connector will restore one of CF's case-sensitivity issues. Additionally, uriworkermap.properties is used when user wants sites to support custom SES URLs (in addition to the SES URLs that CF supports out-of-the-box). So those would be lost as well.

    5) And user may not even know a post-update connector reconfig is necessary, b/c the last screen of the Updater UI does not mention the need for a connector reconfig. (it's mentioned on the technote, but could be missed - I'm guilty of this =P)

    Therefore, the simple fix is: Updaters should automatically run "wsconfig.exe -upgrade -v" command. No user action needed.

    (I'll log a bug for the missing [Upgrade] button in the wsconfig.exe UI.)

  115. Aaron Neff
    @AXL, you're very welcome. Good thing you caught that!

  116. Adam Cameron
    Hi Aaron
    Well that's interesting to know. So Rupesh (or some equivalent Adobe bod)... what's the story here? Why is this step not automated?

  117. Aaron Neff
    Another thing I can't emphasize enough is that Updaters need to be creating a .car file at the start of the update process. If Update 3 had created a .car file of all CF Admin settings, then all users would still have their scheduled tasks! I've updated #3348487 w/ this note (and feel free to vote, if you'd like to ensure that future Updaters don't cause your CF Admin configs to be lost):

    Note added says:

    Users did not know that creating new tasks would cause their previously-defined tasks to be deleted from neo-cron.xml - b/c users did not know that their previously-defined tasks still existed in neo-cron.xml (b/c Updater 3 hid the tasks in CF Admin).

    Worse, Standard Edition still lacks the .car creation/deploy feature. I thought there were public rumors that this would be fixed in CF10, but that didn't happen. So these customers likely did not have a .car file containing their scheduled tasks. If they'd already created new tasks (b/c Updater 3 hid them in CF Admin), then these customers experienced data loss as a result of an Updater. That is NOT GOOD!

    It is *very important* that Updaters ALWAYS create a .car file of all CF Admin settings at the start of the update process.

    It is also important that Standard Edition include the "Packaging & Deployment > ColdFusion Archives" option in CF Admin starting w/ CF11. Customers who purchased Standard Edition should never again have to suffer due to data loss caused by an Updater.
  118. Adam Cameron
    I've raised https://bugbase.adobe.com/index.cfm?event=bug&id=3350535 to get the steps that currently need to be done manually integrated into the automatic update.

  119. bobstamp
    @aaron - Thanks for the info, and i voted for bug #3348487

    @adam - also voted for #3350535
  120. Aaron Neff
    @bobstamp, thanks you're very welcome!

    @Adam, voted for #3350535
  121. Ken Wilson
    Follow-up to the Aaron Neff comment about the .car file creation during updates, that .car file process desperately needs to be updated to include Security Sandbox definitions. Unless I'm just missing something, they are still missing from the process after many, many versions.
  122. Adam Cameron
    Ken, is there a ticket for this in the bug base? I cannae see one...

  123. Aaron Neff
    Please consider this:

    foo = now();
    bar = dateConvert("local2UTC", now());

    In CF9, <cfquery> sends #bar# to db as the converted value dateConvert("local2UTC", now())

    In CF10, <cfquery> sends #bar# to db as the original value now()

    Update 3 adds a JVM arg to regain CF9 behavior instead of restoring CF9 behavior.

    IMO, user would expect the UTC timestamp to be persisted. Maybe I'm missing something. Thoughts?
  124. Aaron Neff
    My mistake, that JVM arg isn't yet added in Update 3.

    So currently no way to effect CF9 behavior (honoring of timezone).
  125. niiya
    CF10 mod_jk.so still won't load with RHEL 5.6 and Apache httpd 2.2.21 (Both 32-bit/ 64bit) before/after applied updater 3.

    [Mon Oct 29 10:16:11 2012] [4962:3086186256] [info] init_jk::mod_jk.c (3322): mo
    d_jk/1.2.32 () initialized
    [Mon Oct 29 10:16:31 2012] [4962:3086186256] [info] init_jk::mod_jk.c (3322): mo
    d_jk/1.2.32 () initialized
    [Mon Oct 29 10:16:41 2012] [5234:3086186256] [error] jk_open_socket::jk_connect.
    c (448): socket() failed (errno=22)
    [Mon Oct 29 10:16:41 2012] [5234:3086186256] [info] ajp_connect_to_endpoint::jk_
    ajp_common.c (1047): Failed opening socket to ( (errno=22)
    [Mon Oct 29 10:16:41 2012] [5234:3086186256] [error] ajp_send_request::jk_ajp_co
    mmon.c (1669): (cfusion) connecting to backend failed. Tomcat is probably not st
    arted or is listening on the wrong port (errno=22)
    [Mon Oct 29 10:16:41 2012] [5234:3086186256] [info] ajp_service::jk_ajp_common.c
    (2684): (cfusion) sending request to tomcat failed (recoverable), because of er
    ror during request sending (attempt=1)
    [Mon Oct 29 10:16:41 2012] [5234:3086186256] [error] jk_open_socket::jk_connect.
    c (448): socket() failed (errno=22)
    [Mon Oct 29 10:16:41 2012] [5234:3086186256] [info] ajp_connect_to_endpoint::jk_
    ajp_common.c (1047): Failed opening socket to ( (errno=22)
    [Mon Oct 29 10:16:41 2012] [5234:3086186256] [error] ajp_send_request::jk_ajp_co
    mmon.c (1669): (cfusion) connecting to backend failed. Tomcat is probably not st
    arted or is listening on the wrong port (errno=22)
    [Mon Oct 29 10:16:41 2012] [5234:3086186256] [info] ajp_service::jk_ajp_common.c
    (2684): (cfusion) sending request to tomcat failed (recoverable), because of er
    ror during request sending (attempt=2)
    [Mon Oct 29 10:16:41 2012] [5234:3086186256] [error] ajp_service::jk_ajp_common.
    c (2703): (cfusion) connecting to tomcat failed.
    [Mon Oct 29 10:16:41 2012] [5234:3086186256] [info] jk_handler::mod_jk.c (2748):
  126. Peter Tilbrook
    Seem to be taking their time fixing the updater 3 patch...
  127. Adam Cameron
    According to Hemant, after having a day off today (Thurs), the patch should be released tomorrow: http://forums.adobe.com/message/4813773#4813773.

  128. Peter Tilbrook
    Thanks for the update Adam! Once again doing Adobes job for them! Do they not realise the difficulties they placed on those who unwittingly trusted them and applied the "auto" update?
  129. Adam Cameron
    Someone's gotta ;-)

  130. Rupesh
    We have released the ColdFusion 10 update 4. http://helpx.adobe.com/coldfusion/kb/coldfusion-10-update-4.html

    All the issues that were reported with update 3 have been resolved. Thanks a lot to each one of you for your feedback and your assistance in helping us identify and resolve the issues.

    Many of you have also helped us in verifying the early version of the update 4 and we really value and appreciate your help for that. You would need to un-install that pre-release version of update and then re-download/install the final version of it.
  131. Joerg Zimmer
    Thank you for your work on update 4!

    I just wanted to report an issue I had while installing:
    I uninstalled my earybird hf4 update and changed the update URL to default.
    Installing hf4 went smooth, but CF-Admin kept informing me about a new update. I saw that hf4 was listed in the update-level, but it has not been unpacked in the hf-updates folder. Manually install hf4 via "java -jar hotfix_004.jar" solved that - but this should not be the way to go...

    Also my issue with the appended ;jsessionid is not yet solved - but my bug report is still open, so I'll have to wait for that...

  132. Michael Sheridan
    Did you all get this fixed? I was able to get around all the little ins and outs by temporarily elevating the account that ColdFusion uses to login. In my environment, ColdFusion has its own local login. I gave it 'Users' and 'Administrators' group roles, and then restarted the services. After that, I was able to apply the hotfix with no issues. After the hotfix was applied, I removed the 'Users' and 'Administrators' group roles

    I outlined the steps here: thefusionator.com/index.cfm?blogID=4

  133. Michael Sheridan
    replying to get on email thread
  134. Michael
    What is Adobe thinking of producing such a expencive product not able to run updates. Are they nuts- Coldfusion is dead.
  135. charlie arehart
    @Michael, do you realize you're commenting on a blog entry from Oct 2012, over 14 months ago?

    And even so, what are you referring to? The blog entry does not talk about a problem whereby CF was "not able to run updates".

    Are you perhaps referring to comments from others? Even if so, the last before yours are also from 2012.

    There were some problems in the first months of CF10's release, sure. Those are long since resolved--specifically because Adobe is constantly updating it. CF10 is now on Update 12.

    That hardly seems likely for a "dead" product. (Of course someone else will turn that around and complain that there have been too many updates. They're damned if they do, damned if they don't.)

    Anyway, in conclusion, why would Adobe be currently in (publicy announced) prerelease testing of the next release (code-named Splendor), if indeed the product was "dead".

    Please, folks, let's stop with the declaring of CF as dead. It's REALLY old news, like from about 10 years-- and a few releases--ago.

    Especially on the Adobe CF team blog, it just shows both insensitivity and a lack of understanding to press that point.
  136. Rajadurai

    Could someone give me the exact steps to be taken to resolve the issue with Coldfusion update. Following is the error,


    Installation: Unsuccessful.

    283 Successes
    0 Warnings
    0 NonFatalErrors
    1 FatalErrors

    Action Notes:

    Failed to copy hotfix files:C:\Documents and Settings\Default User\789822.tmp\dist\cfusion: Failed to copy the hotfix files to the target location. Retry installation after ensuring that the server is not running or files are not locked by the server.

    Failed to copy hotfix files:C:\Documents and Settings\Default
    Status: FATAL ERROR
    Additional Notes: FATAL ERROR - Failed to
    copy the hotfix files to the target location:C:\ColdFusion10\cfusion
    C:\ColdFusion10\cfusion\db\slserver54\bin\libeay32.dll (The process
    cannot access the file because it is being used by another process)


    One of my customer here is trying to update his CF from 10 to 15 via the administartor updater & ends up with the above error in the logs.

    Anticipating the reply!

  137. charlie arehart
    @Rajadurai, yes. Stop CF, then run the updater from the command line instead of from within the CF Admin. I've been planning to do a more elaborated blog entry, but until then...

    After you stop CF, since I see you are on Windows, open the command prompt using "run as administrator" (google for more help on that if you need it).

    Then issue this command:

    cd C:\ColdFusion10\cfusion\hf-updates\

    Since you had already downloaded the update but it failed to install, you can proceed to run it from the command line, which you do by using java -jar to point to it.

    But you likely need to tell your machine where to find Java itself, a copy of which lives inside of CF, so use this command to do both things:

    C:\ColdFusion10\jre\bin\java -jar C:\ColdFusion10\cfusion\hf-updates\hotfix_015.jar

    That will proceed to open a java installer which will walk you though the process and will restart CF at the end.

    Let us know how it goes.
  138. Rajadurai
    Hi Charlie,

    Nope. It did not work out. My customer still receives the same error message. I have also asked them to check the permission issues with the source folder to access the target folder.

    I also wanted the help for another error message which is received by another customer,

    There are 4 tasks been scheduled by the customer, they do not run automatically but when ran manually they run successfully.

    Please advise for any resolution!
  139. charlie arehart
    @Rajadurai, sorry to hear that, but here's good news. I see that "the error" you refer to is actually referring to a folder within CF called ColdFusion10\cfusion\db\slserver54. I do believe that refers to the ODBC support that CF provides. So you would want stop the "ColdFusion 10 ODBC Server", and then proceed with the update. That is separate from CF itself. In fact, you may find that you could run the CF update within the CF Admin and not need to run it from the command line (as you do when the error with the update is due to CF itself not being stopped).

    Hope that makes sense.

    As for your next issue, well, until you ensure that all the updates are in place correctly, I'd not recommend you give much attention to tryintg to solve any such problems. They could be related to the failure of the update mechanism.

    And if after doing the update correctly (no errors in the logs) you find you STILL have the issue with the scheduled tasks, well I'm afraid this is not the right place to raise that. Instead, you should open a forum thread at the CF Admin forum: https://forums.adobe.com/community/coldfusion/coldfusion_administration

    Hope that helps.

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